Mary Ellen Macfarlane is an experienced Customer Success Manager currently at Broadcom, where responsibilities include promoting customer success with a comprehensive software portfolio focused on scalability, agility, and security. Previously, Mary Ellen served as Manager of Customer Adoption and Director of Customer Success at CA Technologies, leading teams to enhance customer engagement and value realization. With a tenure at CA Technologies spanning nearly two decades, roles included Principal Customer Experience Manager and various support management positions. Early career experience includes several technical support roles at redshaw from 1987 to 1997.
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