Rahul Verma is an experienced Escalations Manager at Broadcom, where they focus on customer escalation management and communication. They previously held a Technical Support Program Manager position at VMware, overseeing customer support readiness and process improvements. Early in their career, Rahul worked at Hewlett-Packard and Wipro as a Technical Support Engineer, gaining valuable technical expertise. They hold a Bachelor of Arts in English Honors from Magadh University and have completed coursework in information technology.
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