Richard Edwards is currently the Director of Customer Experience for APAC at Broadcom Software, after serving as the Senior Director of Delivery Services for VMware in Asia Pacific and Japan. With over seven years in this role, they managed a diverse team focused on customer success in VMware Professional Services. Richard has a proven track record in infrastructure architecture, project management, and team development, complemented by an MBA, a postgraduate certificate in Artificial Intelligence, and ongoing studies toward a Master's in Applied Artificial Intelligence. Their career spans significant roles at organizations like Melbourne Water Corporation, Fujitsu Australia, and EMAP PLC, where they have consistently delivered impactful technology solutions.
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