Shannon Holden is a strategic Account Director with a proven track record of driving SaaS growth. Currently, at Broadcom, they serve as a Senior Customer Success Manager, supporting various sectors including Healthcare, Energy Markets, Fintech, and Retail, while managing a portfolio worth $27M in ARR. Shannon has previously held roles such as Regional Banking Branch Manager AVP at Wells Fargo and Client Success Manager at Gartner, where they excelled in developing IT strategies for government clients. Their experience also includes positions at Bank of America and SouthTrust Bank, emphasizing a strong foundation in customer success and account management.
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