Tomoharu Shimano is a seasoned professional in the field of customer success, currently serving as a Senior Manager at Omnissa since October 2024, following a managerial role within the Customer Success部. Concurrently, Tomoharu holds the position of Manager in the Customer Success segment of the EUC Division at Broadcom, starting January 2024. Prior experience includes managerial roles at VMware in the 社会インフラSE部 from March 2022 to December 2023, and over 16 years at Dell Technologies in various managerial capacities across financial, manufacturing, and partner system engineering departments. Earlier, Tomoharu worked as a Customer Support Engineer and Presales Engineer at 日商エレクトロニクス株式会社 from April 2000 to January 2006. Educational credentials were secured from Tokyo University of Science, where studies took place from April 1997 to March 2000.
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