Stevie Richardson

Stevie Richardson is an experienced operations manager currently at BroadPath, where responsibilities include overseeing daily activities in a call center, enhancing data-driven decision making, and managing key performance indicators. Previous roles at BroadPath involve serving as a Senior Consumer Engagement Manager, achieving a 96% increase in employee engagement, and managing over 200 licensed agents as a Consumer Engagement Manager. Stevie's background includes more than six years in sales and three years in operational planning, complemented by a history of supervising teams, conducting recruitment, and providing training and development opportunities. Prior positions also include supervisory roles at Sterling Jewelers and Polo Ralph Lauren, alongside various sales associate positions in retail environments. Stevie holds educational credentials from both the College of the Mainland and the University of Houston.