Holly E. is an accomplished professional with extensive experience in business analysis and operational management, currently serving as the Director of Business Analysis at Broadridge since November 2023. Key achievements include directing ITSM Helix upgrade implementations, establishing a Quarterly Business Reviews framework, and achieving an 18% reduction in service failures through strategic oversight and analytics tools like PowerBI. Previous roles include Supervisor of Production Output Control, where significant cost reductions and efficiency improvements were realized, and Senior Business Analyst, overseeing compliance audits that resulted in 100% compliance. Holly holds a Bachelor of Science in Education and Human Behavior from Long Island University and a Master of Arts in Education from Saint Joseph's College.
This person is not in any teams
This person is not in any offices