Imogen J. is an experienced professional in global operations, currently serving as Manager at Broadridge since February 2006. In this role, Imogen oversees daily operations for four multinational clients, managing a team of 25 associates to facilitate the settlement of over 5,000 multi-million-dollar trades each day while ensuring timely resolution of client escalations. Previously, as a Senior Associate at Broadridge, Imogen led the preparation for the implementation of the Central Securities Depositories Regulation (CSDR) Settlement Discipline Regime Penalties project. Earlier experience includes working as an Operations Associate at ADP. Imogen holds a Master of Science in Business Management & Leadership from the CUNY School of Professional Studies and a BTech in Computer Systems from City Tech, CUNY.
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