Dana Baker

Dana Baker has extensive experience in claims management and education, currently serving as a Claims Examiner at Broadspire since January 2019, where responsibilities include reviewing coverage, determining liability, and managing claim files. Prior roles include Claims Specialist at Mercury Insurance, where investigations and liability assessments were key, and Substitute Teacher at Roselle Board of Education, focusing on core subjects across grade levels. Earlier positions at NorVergence involved various roles such as Executive Assistant, Account Manager, and Real Estate Coordinator, demonstrating a strong background in administrative and operational functions. Experience at Verizon as a Force Administration Clerk and Supervisor-Internal Help Desk showcased skills in customer advocacy and problem resolution. Educational credentials include a Bachelor of Arts in Psychology from Kean University and an Associate of Arts in Business from Union County College.