Deep Patel is a skilled IT professional with extensive experience in technical support and software services, currently serving as a Software Support Specialist at Brock Solutions since October 2025. Prior roles include Support ProTeam Specialist at TouchBistro, where responsibilities involved resolving complex technical issues, managing VIP customer inquiries, and documenting software bugs, alongside experience in tier-2 support and client network configuration analysis. Deep Patel's background also includes a Technical Support Analyst position at OpenText, handling carbonite software issues, and a Technical Support Representative role at Gatestone, recognized for consistently surpassing performance goals. Educational credentials comprise a Post-Graduate Certificate in Information Technology Network Security and Wireless Network Infrastructure from Conestoga College, as well as a Bachelor's degree in Computer Engineering from Gujarat Technological University.
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