Alina Filonenko

Alina Filonenko has a diverse work experience in different roles and industries. Alina started their career in 2016 as a Monitoring Manager at RGK Mobile, a global provider of mobile carrier payment solutions. In this role, they presented reports based on monitoring and evaluation data, prepared instructions for freelance testers, and monitored project activities and progress.

In 2019, Alina joined AT&T as a Customer Care Representative. Alina answered inbound calls, assessed customer needs, and provided solutions for order placement, product, and billing inquiries. Alina also assisted customers with device installation and configuration, while documenting details of customer interactions into the CRM.

Since 2020, Alina has been working as a Lead Generation Manager at Brocoders, a software development company. In this role, they conduct competitive analysis and develops new strategies, defining key performance indicators. Alina generates and tests hypotheses, implementing an account-based marketing approach. Alina tailors personalized multichannel outreach sequences and automates the lead generation process. Additionally, they are responsible for hiring, training, and managing team members.

Overall, Alina Filonenko has gained experience in monitoring and evaluation, customer care, and lead generation management throughout their career.

From 2011 to 2016, Alina Filonenko attended Sumy State University, where they studied Translation. Their education history does not specify any degree obtained during this period.