Emma Malone

Emma Malone has over two decades of experience in customer service and management within the financial industry. Currently serving as Customer Service Manager at Brookson One since December 2012, Emma has advanced skills in customer relations and team management. Prior to this, Emma worked at Halifax from February 2002 to December 2011, where roles ranged from cashier to mortgage adviser, accumulating a diverse set of skills throughout various management positions in branches across the North West.