Bob Keefer is an experienced IT professional with a comprehensive background in desktop security and technical support. Currently serving as a Desktop Security Engineer and previously as a Senior Technical Support Engineer at Brown Advisory since May 2014, Bob provides IT support to over 1,400 corporate employees across 16 offices, leading significant projects such as the Microsoft Windows 10 upgrade and a new corporate laptop program. Prior experience includes roles at SC&H Group, EMC/Legato, and System Source, where Bob managed IT support, corporate printing environments, and server maintenance. Bob holds a Bachelor of Science in Information Systems from Salisbury University and an Associate's degree from Carroll Community College.
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