Abhay Gupta

Abhay Gupta has a diverse work experience spanning multiple roles and companies. Abhay is currently working at BrowserStack as a Senior Customer Success Specialist since November 2021. Prior to that, they worked at Automation Anywhere as a Senior Customer Success Manager from February 2021 to November 2021 and as a Customer Success Manager from April 2019 to January 2021.

Before joining Automation Anywhere, Abhay worked at KAYS HARBOR TECHNOLOGIES PVT LTD as a Business Development Associate from August 2016 to April 2019. Abhay'sresponsibilities included lead generation, acquisition of new clients through business networking and inside sales. Abhay exceeded lead generation targets consistently and also handled RFPs and RFQs.

Abhay's earlier experience includes working at WizIQ, where they served as a Customer Success Manager from April 2015 to July 2016. In this role, they managed the complete customer lifecycle, addressed complaints, inquiries, and feature requests, and renewed customer accounts. Abhay also worked as a Lead (Training and Support) from April 2014 to March 2015, where they provided skill development training to the team and managed escalations. Prior to that, Abhay worked as a Product Trainer (Training and Support) from January 2012 to March 2014, conducting online product training sessions and providing support to customers.

Overall, Abhay has a strong background in customer success and business development, with experience in managing customer relationships, training, and support.

Abhay Gupta received their Bachelor's Degree in Information Technology from Chandigarh Group Of Colleges, Landran, where they studied from 2008 to 2012.