Abishek Surendra Babu

Abishek Surendra Babu has a diverse work experience in the technology industry. Abishek is currently working as a Senior Customer Engineer at BrowserStack since September 2022. Prior to that, they worked as a Lead Solutions Engineer at SuperOps.ai from December 2021 to November 2022.

Abishek also gained significant experience at ManageEngine, where they held various roles starting from Technical Support Engineer in December 2015 to Regional Manager presales in September 2021 to December 2021. During their tenure at ManageEngine, they demonstrated strong team management skills, achieving a constant growth in new customer acquisition and revenue generation.

Previously, Abishek worked as a Presales Engineer at ManageEngine from November 2016 to January 2018, where they effectively scoped and investigated customer issues and collaborated with colleagues and other teams to resolve service issues. Abishek also served as a Lead-Presales consultant from February 2018 to September 2021, applying Key Performance Indicators data to enhance operations and consulted with product development teams to improve products based on customer data.

Before their time at ManageEngine, Abishek worked as a Technical Support Engineer at Concentrix from December 2014 to November 2015, and as a Customer Service Representative at HCL Technologies from December 2013 to November 2014.

Overall, Abishek Surendra Babu has gained extensive experience in customer service, technical support, presales, and team management throughout their career.

Abishek Surendra Babu completed their Bachelor of Engineering (B.E.) degree in Electronics and Instrumentation from Hindustan University between 2008 and 2012. In August 2020, they obtained the AWS Certified Solutions Architect – Associate certification from Amazon Web Services (AWS).