Csm® Priyanka P

Priyanka P, CSM®, has a diverse work experience spanning over six years. Priyanka began their career as a Software Tester at Qtech Software in July 2015. Priyanka then moved on to become a Business Analyst in July 2016, where they drove the identification of requirements across business units and developed systems prototypes to increase efficiency. In July 2018, they transitioned to the role of Key Account Manager, handling enterprise accounts for India and the Middle East. During their time at Qtech Software, they contributed to the development of OTRAMS, a comprehensive travel ERP software solution.

Recently, Priyanka joined BrowserStack in September 2021 as a Senior Customer Success Specialist. In this role, they are responsible for driving customer success, retention, and growth for enterprise and strategic customers in the APAC and EMEA regions. BrowserStack is a cloud-based platform for cross-browser and app testing, with a global presence and strong backing from Accel Partners.

Overall, Priyanka's work experience demonstrates their expertise in customer success, key account management, business analysis, and software testing. Their roles have allowed their to develop strong technical and interpersonal skills, making their a valuable asset in driving growth and success for organizations.

Priyanka P, CSM® completed their education at Mumbai University Mumbai, where they obtained a Master's degree in Computer Applications from 2014 to 2017. Prior to that, they attended the University of Mumbai and received a Bachelor of Science (B.Sc.) degree in Information Technology from 2011 to 2014.

In terms of additional certifications, Priyanka obtained a Key Account Management certification from LinkedIn in May 2020, as well as a Learning Jira Software certification from LinkedIn in the same month and year. Priyanka also completed an HP automation certification from SEED in April 2015, and a Seed Certified Software Testing certification from the same institution in March 2015.

It is important to note that the information provided does not include any specific details about Priyanka's completion or enrollment in any ongoing educational programs or degrees beyond the mentioned periods of study.