DJ

Dharmendra Jha

Technical Support Manager at BrowserStack

Dharmendra Jha has a comprehensive work experience in the field of technical support and product support engineering. Dharmendra began their career at Seclore in July 2013 as an Application Support Engineer, where they worked until June 2016. In June 2016, Dharmendra joined BrowserStack as a Product Support Engineer and held this position until March 2018. Dharmendra then progressed to the role of Senior Product Support Engineer at BrowserStack from April 2018 to March 2019. From April 2019 to March 2021, Dharmendra served as a Support Team Lead at BrowserStack. Currently, they are working as a Technical Support Manager at BrowserStack, a position they have held since April 2021.

Dharmendra Jha completed their Engineer's Degree in Electronics and Telecommunications Engineering at St. Francis Institute Of Technology from 2009 to 2013. Prior to that, they attended R. D. National College from 2007 to 2009 and obtained a High School degree with a focus on Science. Before their high school education, Dharmendra Jha studied at J B Khot High School from 1995 to 2007 and obtained an SSC degree. Additionally, Dharmendra Jha has obtained several certifications, including Sales Pipeline Management, Sales Coaching, Building Connection and Engagement in Virtual Teams, Building and Managing a High-Performing Sales Team, PMP® Certification Training Course, ITIL Service Operation, Business Communication Skills, World Class Customer Service, ITIL Foundation, VMware Certified Professional 5.5, and Cisco Certified Network Associate. The specific institutions where Dharmendra Jha obtained these certifications include LinkedIn, S.P. Jain Institute of Management & Research, AXELOS Global Best Practice, Dale Carnegie Training India, VMware, and Cisco.

Links

Timeline

  • Technical Support Manager

    April, 2021 - present

  • Support Team Lead

    April, 2019

  • Senior Product Support Engineer

    April, 2018

  • Product Support Engineer

    June, 2016

View in org chart