Faazil Faizee Sheikh

Faazil Faizee Sheikh has a diverse work experience that spans multiple industries. Faazil is currently employed at BrowserStack, where they hold the position of Lead - Renewals (Enterprise US). Prior to this, Faazil worked as a Customer success and Retention - Senior Renewals Specialist - Enterprise(US) at BrowserStack. Before joining BrowserStack, Faazil worked at Replicon as a Customer Success Manager. Faazil also held the role of Business Office Manager at WonksKnow Technologies India Pvt Ltd. Faazil has experience in the finance industry as well, having interned at Allianz Global Investors as an Intern in Global Distribution Management (Global CRM & Analytics). Faazil also worked as a Graduate Student Assistant at Hochschule Furtwangen University. Faazil's previous experience includes roles at IBM India Private Limited as a Senior Desktop Engineer and at Cognizant as a Graduate Trainee.

Faazil Faizee Sheikh obtained a Bachelor's degree in Computer Science from SDM College of Business Management Post Graduate Centre for Management Studies and Research, a higher education institution they attended from 2010 to 2013. Later, they pursued a Master's degree in Business Consulting from Hochschule Furtwangen, where they studied from 2014 to 2019.

In addition to their academic qualifications, Faazil Faizee Sheikh has obtained several certifications. These include "Customer Retention" from LinkedIn, which they obtained in April 2023; "Customer Success Management Fundamentals," "Onboarding and Adoption Best Practices for Customer Success Management," and "Service Metrics for Customer Service," all obtained from LinkedIn in April 2022; "Excel: PivotTables for Beginners" obtained in December 2021; "Communication Foundations," "Customer Service: Problem Solving and Troubleshooting," and "Speaking Confidently and Effectively," all obtained in November 2021; "Key Account Management," "Learning Excel: Data Analysis," and "Negotiation Skills," all obtained in October 2021; and finally, "Sales: Customer Success" acquired in August 2021.