Navaniti Gupta has a diverse work experience spanning several companies. Navaniti currently holds the position of Team Lead- Customer Success at BrowserStack, where they started in April 2021. Prior to this role, they worked as a Senior Customer Success Specialist at the same company from October 2021 to May 2023.
Before joining BrowserStack, Navaniti worked at Netcore Cloud, where they initially served as a Customer Success Manager from October 2019 to March 2021. Navaniti then held the position of Assistant Manager- Customer Success from April 2021 to September 2021.
Navaniti's previous experience also includes working as a Customer Success Manager at Wigzo Technologies from August 2017 to October 2019.
Their earliest known experience is with LimeTray, where they served as an Intern from August 2016 to October 2016. Navaniti later worked as a Marketing Executive from October 2016 to December 2016, followed by a role as an Account Manager from January 2017 to June 2017.
Throughout their career, Navaniti has gained expertise in customer success and account management roles across various companies.
Navaniti Gupta completed their Bachelor of Arts degree in Economics from Delhi University between 2013 and 2016. Prior to that, they attended Delhi Public School in Bokaro Steel City from 2002 to 2012, but no specific degree or field of study was mentioned for this period.
In terms of additional certifications, Navaniti obtained various certifications from LinkedIn and Google. They acquired certifications such as "Business Fundamentals for Customer Success Managers," "Critical Thinking," "Onboarding and Adoption Best Practices for Customer Success Management," "Value Realization Best Practices for Customer Success Management," and "Customer Success Management Fundamentals" from LinkedIn. The obtained month and year for these certifications range from April 2022 to June 2022. Additionally, Navaniti acquired a certification in "Customer Experience: Journey Mapping" from LinkedIn in June 2021. Furthermore, they obtained a certification in "Google Analytics" from Google in October 2020.
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