Sanjana Jain is an experienced professional in customer success and retention management, currently serving as the Renewals & Retention Manager at BrowserStack since November 2025. Before this role, Sanjana worked as a Customer Success Manager at Rackspace Technology from January 2022 to November 2025, and held the position of Senior Customer Success Manager at ServerGuy from August 2014 to December 2021. Earlier in the career trajectory, Sanjana was a Customer Relations Manager at Innobuzz Knowledge Solutions Private Limited from May 2012 to December 2013. Sanjana holds a Bachelor's degree in Business/Commerce from Delhi University, completed in May 2015, and a High School Diploma in Business/Commerce from Nav Bharti Public School, graduated in 2010.
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