The Software Support and Implementation team at BS&A Software is responsible for assisting municipal clients with the deployment, troubleshooting, and optimization of their software solutions. This team ensures smooth implementation processes, provides specialized support across various software modules such as Financial Management, HRMS, and Community Development, and conducts training sessions to empower users. Their goal is to foster strong customer relationships and ensure the software performs effectively, addressing technical issues promptly and facilitating upgrades.
Abby Lasagna
Software Implementation Specia...
Andrew Klein
Lead Upgrade Specialist
Anna Kieu-Southwell
Software Support Manager
Brad Russman
Software Training and Support
Brian Powell
Community Development Software...
Chris Polack
Software Implementation Specia...
Chrissy Hollern
Software Support Technician
Jonathan Hicks
HRMS Software Support
Kendra Speers
Software Support Analyst
Owen Smith
Software Implementation and Tr...
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