Vikas Arora has over 21 years of experience in the power distribution sector, specializing in Smart Grids, business development, and sustainability. Currently, they serve as the Additional Vice President and Head of the Key Consumer & Government Cell at BSES Delhi, focusing on customer-centric initiatives and revenue management. Previously, Vikas held various roles at Tata Power, contributing to significant transformations in Delhi and Odisha's power distribution systems. They also possess a strong background in business excellence, having assessed numerous companies using the Tata Business Excellence Model. Vikas earned a PG Diploma in Business Administration from the Indian Institute of Management, Lucknow, and a Bachelor of Technology in Electrical Engineering from Jamia Millia Islamia.
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