Aba Koomson

Aba Koomson has extensive experience in customer service and client advocacy, beginning as a Customer Service Representative at Lowe's Companies, Inc. from March 2014 to February 2017, where exceptional support was delivered to customers regarding orders, returns, and product inquiries. Following this role, Aba served as a Client Advocate at NCD from June 2018 to December 2021, guiding clients through dental insurance enrollment and claims processes while focusing on client retention and satisfaction. Currently, since January 2022, Aba functions as an Account Specialist at Baylor Scott & White Health, managing patient and provider inquiries related to billing and enrollment with a high volume of communication. Educational achievements include a High School Diploma from Hillcrest High School, an Associate's degree in Finance from DeVry University, and a certification in Project Management for Professionals from Coursera.