David Meng currently serves as the Director of Customer Journey Transformation at Baylor Scott & White Health, a position held since February 2024. Prior to this role, David was the Associate Director of CX Strategy & Analytics at Carvana from January 2021 to December 2023. David has also held positions at Vanguard as Manager of Institutional Advisory Services within the Outsourced Chief Investment Officer Group and participated in the Post-MBA Rotational Strategy & Leadership Program. Previous experience includes an MBA Senior Associate role in Management Consulting at PwC, Pricing Lead for Global Merchant Strategy at American Express, and an Analyst position in Private Wealth Management at J.P. Morgan Asset Management. David began a professional career as a Summer Analyst at Merrill Lynch. Education includes an MBA from UCLA Anderson School of Management and a Bachelor of Science in Finance and Economics from W. P. Carey School of Business at Arizona State University.
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