Deborah (Deb) Sather is an experienced professional in contact center operations and customer service, currently serving as the System Director of Contact Center Operations at Baylor Scott & White Health since July 2016. Prior to this role, Sather held various positions including Director of Contact Center Development at Baylor Scott & White Health and Account Manager at Harte Hanks. Sather has a strong background in leadership roles at organizations like Blackboard and Sallie Mae, where Sather served as Vice President of Customer Service. Educational qualifications include an MBA in Healthcare Management from Western Governors University, a Bachelor of Arts in Economics and Spanish from Wheaton College Massachusetts, and ongoing studies in Nutrition through Texas A&M University Extension.
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