Robin Jacks is currently the Director of Guest Services at Baylor Scott & White Health, a position they have held since 2007. Previously, they served as the Head Librarian at Yosemite Union High School from 1993 to 2007. Robin is passionate about patient advocacy, emphasizing the importance of listening to and representing patients and their families. They have experience as a counselor on a 24-hour crisis hotline and have been trained in trauma intervention.
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