Sandra Kao

Sandra Kao is a dedicated professional with a strong background in patient services and operational efficiency, currently serving as a Patient Service Specialist 3 at Baylor Scott & White Health since April 2022. In this role, Sandra oversees patient intake processes and trains new hires, enhancing team productivity. Previous experience includes high-volume patient scheduling and data analysis, as well as positions in customer service and management ranging from a Concierge at Austin Proper Residences to a Small Format Closing Expert at Target. Sandra holds a degree in Corporate Communications and Business Administration from The University of Texas at Austin and has participated in various internships and professional development programs, demonstrating a commitment to continuous learning and improvement in the healthcare and customer service sectors.