Veronica Stroud has a diverse professional background spanning sales, healthcare, and customer service. Beginning as a Software Sales representative at Fry's Electronics from November 2011 to November 2014, Stroud excelled in educating customers on software solutions and consistently exceeded sales quotas by 20%. Stroud then transitioned to Optum as a Pharmacy Benefit Manager, where responsibilities included managing insurance documentation, processing pharmacy claims, and handling medication authorizations from November 2014 to May 2016. Following this role, Stroud worked as a Customer Service Representative at Humana from May 2016 to June 2019, effectively documenting patient interactions and assisting with various insurance plans. Currently, Stroud serves as a Patient Care Technician at Baylor Scott & White Health, focusing on patient care and compliance with CMS regulations. Stroud holds a degree in Business/Corporate Communications from Richland College.
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