James Mertz is a seasoned professional with extensive experience in account and project management, currently serving as a Senior Account Manager at bswift since March 2018. Prior to this role, Mertz held various managerial positions at In Transition, Aon Hewitt, and Hewitt Associates, encompassing responsibilities from client management to senior benefits operations management. Mertz began a career in the industry as a System Analyst and Quality Assurance Analyst at Hewitt Associates and gained early management experience as a Store Manager at Frawley Enterprises. Mertz holds a Bachelor of Arts degree in Psychology from the University of Michigan, obtained in 2000.
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