Kieth Galvez is an accomplished IT professional with extensive experience in technical support and team management. As Helpdesk Manager at bswift since January 2014, Kieth oversees technical support for over 400 users, manages a team of two technicians, and ensures effective communication within the team while providing high-level IT assistance. Previous roles include serving as an Executive Support/Intel Analyst I at Hill-Rom, where Kieth supported C-level executives, and Helpdesk Manager at InnerWorkings, managing support for over 1300 users. Kieth's earlier experience includes roles as Site Technician at The Chubb Institute and Technical Support Tier 4 at AT&T. Educational background includes studies at the University of Illinois Chicago and the Illinois Institute of Art in Schaumburg.
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