Michele Welsh

Michele Welsh is a Senior Service Delivery Manager at bswift, where they leverage over 25 years of experience in benefits administration to enhance client satisfaction and engagement. They previously held multiple roles at Aon Hewitt, including Solution Architect and Compliance Sales Executive, where they developed products and managed client relationships. Michele has also worked at Alight Solutions as a Health Senior Client Manager, focusing on client relationship management in the Health Navigation practice. Their expertise encompasses process improvement, employee benefits, and customer relationship management.