Felicity Holcombe

Felicity Holcombe is an experienced operational management professional specializing in the financial services industry, with over a decade of experience across Australia and the UK. They have held various roles, including Implementation Manager at BT Financial Group, where they currently drive operational processes to enhance client satisfaction. Felicity's background includes positions such as Project Manager at First Financial and Team Leader at Crowe Horwath, where they demonstrated strong leadership and management capabilities, particularly in client services and financial planning. They are known for their attention to detail and big-picture thinking, fostering team motivation towards achieving business goals.