Abhishek Tripathi is a seasoned Subject Matter Expert at BT Group, where they have worked since 2015, guiding a team of 30 advisors and driving performance improvements through KPI management and quality calibration. They actively contribute to the training of new hires and conduct compliance sessions, reinforcing BT's core values. Abhishek holds a Bachelor of Commerce degree from Delhi University, where they studied Accounting and Computer Science from 2009 to 2012.
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