Adina Boardman is a seasoned professional with extensive experience in service management and process improvement within the telecommunications and IT sectors. Currently a Service Manager at BT Group, Adina has held various roles including Process Improvement Manager at Truespeed and Build Assurance Manager at Mobile Broadband Network Ltd. Notable achievements include managing the Blue Cross Helpdesk as IT Service Manager and spearheading significant improvement activities as Service Improvement Manager at RWE. Adina possesses a strong background in customer relationship management, service delivery, and operational readiness, underpinned by a Teaching Certificate in IT from a Technical College.
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