Ajay Kumar is a Technical Program Lead at BT Group, currently driving digital transformations to enhance customer experience and operational efficiency. With 16 years of experience in program and project management, Ajay has a strong background in telecommunications, managing complex systems delivery and overseeing large-scale OSS/BSS implementations. Previously, Ajay held roles at companies including Vodafone Global Services and Nortel Networks, where they were responsible for engineering management and technical leadership. Ajay's diverse expertise includes cloud solutions, automation, and client relations, supported by several industry certifications, including PMP and ITIL.
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