Amit Gupta is an experienced professional with a robust background in IT infrastructure and service operations management. Currently serving as Project Lead at BT since October 2017, Amit oversees global IT infrastructure delivery. Prior to this role, Amit held significant positions at ACL Mobile Limited from May 2012 to August 2017, including Senior Manager Service Operations and Service Account Manager, focusing on service creation monitoring. Previous experience includes working at Orange Business Services from September 2006 to May 2012 as a Customer Service Associate, where responsibilities involved generating customer QoS reports and managing account compliance with SLAs. Amit began the career at Bharti Televentures Ltd as a Customer Care Executive in 2005. Amit holds a PGDBM in Finance from GHSMIR, completed between 1999 and 2001.
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