Andy Prentice is a versatile and highly motivated Service Management Consultant and Product Management leader in enterprise ICT, specializing in ISO20000 and ISO27001 environments. They possess an ITIL 2011 Expert qualification and have managed high-profile, multi-million-pound contracts across both private and public sectors. With extensive knowledge of ITIL Lifecycles, Andy has held various roles, including Service Assurance Manager and Senior Service Manager, where they effectively supported and enhanced service delivery and operational efficiency. They earned a BA (Hons) in Film and Drama Production from Buckinghamshire Chilterns University College.
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