Andy Viggars

Andy Viggars is an experienced professional in insights and corporate affairs, currently serving as Corporate Affairs Insight Manager at BT since February 2017, overseeing the BT Consumer NPS programme. Prior experience includes a role as Senior Insight Manager at Post Office, where Andy led key insight initiatives for various divisions, significantly influencing customer experience and product development strategies. Previous positions also include managing client accounts at Millward Brown, conducting research for notable brands at Cambridge Market Research, and fostering insights in early career roles at Quadrangle, Claranet, and Research International. Andy holds a Bachelor of Arts degree in Business Studies from Sheffield Hallam University.