Anthony Dsouza has over 22 years of experience in customer service delivery, project management, and service operations, including incident and change management. Currently serving as a Lead Project Manager at BT Global Services, they manage large multisite projects in LAN and WAN network infrastructure. Prior roles include managerial positions at Bharti Airtel Limited, where they focused on project planning, team performance, and business process improvement. Anthony holds a PRINCE2® Practitioner certification in project management and earned a Bachelor's degree in Commerce from Zakir Husain College, Delhi University.
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