• BT

Benno O.

Service Request Management Specialist

Benno O. has extensive experience in network management and technical support spanning several companies in the telecommunications sector. Beginning as a Postsorteerder at PTT in 1985, Benno O. progressed through roles including Traffic Operator and Helpdesk Technician at Politie Verbindings Dienst, and NMC Engineer at Telfort and Ericsson, driving mobile GSM networks and troubleshooting various interconnected elements. Subsequent positions included UMTS Technical Support Engineer at Huawei Technologies, Systems Engineer at BT Group, and roles at BT Global Services as Commercial Change Manager and Order Manager, focusing on customer satisfaction and operational performance. Benno O. has also served as Service Manager banking clients at BT Advise and most recently as Change Manager at BT. Educational background includes HAVO from Niels Stensen College and MAVO from Rotonde and Catharijne College.

Location

Netherlands

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