Billy Yuen is a Technical Architect specializing in Unified Collaboration, focusing on Cisco, Microsoft, and Zoom technologies. They have extensive experience in designing and deploying communication solutions, having worked as a Specialist Consultant and Lead Consultant at BT from 2014 to 2022. Prior to this, they held various roles at BT Group from 2001 to 2008, where they contributed to complex videoconferencing trials and developed security systems. Billy earned a BEng in Computer Systems Engineering from the University of Kent and an MSc in Multimedia Technology from the University of Bath.
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