Caroline N.

Caroline N. has over 26 years of experience in account management and customer services within the telecommunications and technology sectors. Currently serving as a Global Account Director at BT Group since October 1997, Caroline has also held roles including Senior Account Executive and Client Relationship Manager. Prior experience includes a Client Services Representative position at IPC, where responsibilities included driving sales growth, understanding customer needs, and enhancing overall customer satisfaction through effective product recommendations and support. Caroline holds a Bachelor of Arts degree from Pace University, completed in 1995, and graduated from Bishop Kearney High School in Brooklyn, New York in 1991.