Chris Gibson is the Value Stream Improvement Lead at BT Enterprise, where they established and commenced the deployment of an end-to-end Value Stream Improvement methodology. They have previously worked as a Business Improvement Specialist at BT from 2012 to 2015, collaborating across all organizational levels to enhance customer experience through process improvement. From 2015 to 2017, Chris served as a Continuous Improvement Lead within BT Group's Transformation function, implementing sustainable improvements across multiple business units. Chris earned a degree in Management Studies from the University of Nottingham in 2005.
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