Ciara Friel is a Risk & Audit Manager currently at BT Group, where they have been since 2021. Previously, Ciara held various positions at BT, including Service Transition Manager, Service Assurance Manager, and Senior Technical Engineer, contributing significantly to service management and technical operations. Earlier in their career, Ciara worked as a Software Localization Engineer at LOTUS DEVELOPMENT EUROPEAN CORPORATION and held multiple roles at Connect Business Solutions. Ciara earned a BSc Hons Degree in Computing & Linguistics with Business German from Ulster University between 1995 and 1999.
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