Dan Wilkinson

Dan Wilkinson is the Managing Partner at nordstar* consulting uk, where they focus on enhancing business success through customer-centric strategies and innovative solutions. Prior to this role, Dan worked at BT, holding positions such as CTIO Hosted Voice and Programme Manager, where they led technical direction and delivery initiatives aimed at improving customer experience and operational performance. Dan also served as a Business Improvement Consultant, driving Right First Time and contact volume reduction initiatives. Their extensive background in consulting emphasizes a commitment to long-term client success through ongoing dialogue and tailored solutions.