Deepak Shukla

Deepak Shukla is a Technical Delivery Manager at BT Group, where they focus on managing and delivering complex security programmes. With over 15 years of experience, they have worked with global customers and cross-functional teams, emphasizing customer satisfaction and service improvement. Deepak holds various certifications, including PMP, ITIL, and Agile, and has successfully led data center migrations and expanded project management capabilities at BT. Prior to their current role, they held positions at Orange Business Services and BT, where they contributed to customer success and service transition initiatives. They earned a Bachelor of Science in General Studies from Maharishi Dayanand (PG) College.