Derek Murphy is currently a Customer Solution Design Specialist at BT Group, where they continue to excel in delivering customer-focused solutions. Previously, Derek gained substantial experience at Sabio from 2017 to 2022, serving in various roles, including Support Service Desk Engineer, where they provided remote support for a global customer base. Prior to that, from 2001 to 2012, Derek worked as a Field Service Engineer at Siebert Telecom Solutions, specializing in the installation and maintenance of Avaya and Toshiba systems, always adhering to ISO 9001 guidelines. Known for their dedication to customer satisfaction and team collaboration, Derek is committed to personal development and sharing knowledge with colleagues.
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