Ellen Boone is a Global Service Delivery Manager at BT, where they lead transition programs for the company’s largest contracts. With over 15 years of management experience, Ellen has a proven track record in business process re-engineering, vendor management, and transforming IT enterprises to enhance efficiency and customer satisfaction. Previously, they held leadership roles at NationsBank, NASCO, and Electronic Data Systems, managing teams and driving significant transformational initiatives. Ellen earned a Bachelor of Arts from Birmingham-Southern College in 1984.
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