Felix M.

Felix M. has extensive experience in operations and contract management within the telecommunications industry, holding significant positions at BT and KPN. At BT, Felix served as Regional Operations Manager for Northeast Asia and Japan, overseeing risk management and compliance across Greater China, Japan, and the Republic of Korea, while also managing business continuity and audits. Prior roles included Business Director for Indonesia, focusing on the lifecycle management of IT insourcing contracts, and Head of Contract Management for the Netherlands, which involved developing teams to drive revenue growth. At KPN, Felix held various roles, from Client Manager to Business Manager, where strategic account plans and service delivery improvements were emphasized. Felix’s earlier experience includes financial consultancy as a Controller at VUmc. Educational qualifications include an Executive MBA from the Rotterdam School of Management and a Master’s degree in Public Administration from the University of Twente.