Gourab Singha is a Solutions Architect with over 12 years of experience in the Telecom domain, currently specializing at BT Group. Previously, Gourab served as an Operations Manager at Tech Mahindra, focusing on service delivery and management for major clients like British Telecom and Virgin Media - O2. Gourab holds a Bachelor’s Degree in Electrical and Electronics Engineering from Rashtrasant Tukadoji Maharaj Nagpur University and is known for leading high-performance teams, enhancing customer satisfaction, and driving continual service improvements. With a strong foundation in ITIL and Agile methodologies, Gourab effectively collaborates across functions to deliver innovative solutions.
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